FAQ's

Frequently Asked Questions (FAQ) Orders & Shipping Q: How long does shipping take? A: Orders are processed within 2–3 business days and standard shipping usually takes 5–7 business days (U.S.). You’ll receive tracking info once your order is shipped. Q: Do you offer international shipping? A: At this time, we ship within the United States. We’re working on adding international options soon! Returns & Refunds Q: What is your return policy? A: We accept returns within 30 days of delivery for unopened, unused items in original packaging. Due to health and safety reasons, opened skincare/beauty products cannot be returned. Q: How do I start a return? A: Simply email us at benefitbetterllc@gmail.com with your order number and reason for return. We’ll guide you through the next steps. Products Q: Are your products cruelty-free? A: Yes! Our products are cruelty-free and never tested on animals. Q: Are your skincare items safe for sensitive skin? A: Our products are made with gentle, natural ingredients. However, we always recommend doing a patch test before full use. Payments Q: What payment methods do you accept? A: We accept all major credit cards, PayPal, and Shop Pay. Q: Can I use Shop Pay Installments? A: Yes! Shop Pay gives you the option to split your purchase into installments at checkout. Contact Us Q: How do I get in touch? A: You can reach us anytime at benefitbetterllc@gmail.com or through our Contact Us page. We typically respond within 24–48 hours.